Privacy Policy

Effective date: August 5, 2026.

Information we collect

When you request an estimate or contact SuncoastTrim, we may collect your name, phone number, email address, city, requested service, project details, timing, and links you choose to share. Calls and chat conversations may also provide contact information, project notes, and conversation records.

The website uses Google Analytics to collect limited device and usage information, such as pages viewed, approximate location, browser type, and interactions with calls, estimate buttons, forms, and chat. Do not put confidential or highly sensitive personal information into forms, chat messages, or shared project links.

How information is used

Information is used to respond to questions, assess project fit, prepare or follow up on estimates, operate lead records, improve the website and customer experience, prevent abuse, and maintain service reliability. SuncoastTrim does not use form or chat details to make automated eligibility decisions.

Service providers

SuncoastTrim uses service providers to operate the website and communications. These currently include Cloudflare for website delivery and lead storage, Resend for email notifications, Twilio for calling or text-message services, Vapi for phone and website chat assistance, and Google Analytics for website measurement. Those providers process information under their own terms and privacy practices.

Sharing and selling

Information may be shared with service providers that help operate the website, communications, and lead follow-up, and when required for legal, safety, fraud-prevention, or business-transfer purposes. SuncoastTrim does not sell lead details for money or use them for unrelated third-party marketing.

Retention and security

Lead and communication records are kept only as long as reasonably needed for project follow-up, business records, dispute prevention, security, and legal obligations. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to review, correct, or delete information you submitted, subject to records that must be retained for legitimate business or legal reasons. You may also use browser controls to limit cookies or analytics. Blocking analytics does not prevent you from viewing the site or requesting an estimate.

Children and policy changes

This site is intended for property owners and people planning construction or home-improvement work, not children under 13. This policy may be updated when services or legal requirements change; the effective date above will be revised when that happens.

Contact

For a privacy request, call or text (941) 941-9117 or use the estimate form and write “privacy request” in the project details.